Mail Orders

Welcome you shopping by mail or online!

All orders will normally be processed and shipped within 48 hours during business days upon receipt of the payment.

Overseas orders

Due to different legislations for herbal medicines from country to country, you should check with your authorities to make sure that your orders comply with your Customs import regulations before playing an order. We are not liable for any delay, import permit, tax, non-delivery or forfeit arising from your side.

We provide 100% money back guarantee for all mail order if you:

  1. Regret the order or not satisfy with the quality of the product purchased, and
  2. Return the goods in original condition together with the invoice attaching a note of your details including your refund account details and your contact numbers within 20 days of the invoiced date.

Then, full refund after deducting the postage and Paypal fees (if any) will be arranged within 7 days after the receipt of the above.

Order & Payment Options:

  1. Online by credit card: we accept visa, mastercard via Paypal System.  Use “express checkout’ to avoid “registration” or Login”. Fast and Secured!
  2. By direct deposit:
    Go to any of the ANZ Bank branches near to you or online to deposit the required amount into our Account. BSB: 012 306   A/C: 1104 78865. Note: Must have your name or order number as your deposit reference.
  3. By Cheque:
    Simply forward your crossed cheque or money order payable to Maxbal (Australia) Pty Ltd to the postal address of Po Box 2128, Normanhurst, NSW 2076, Australia. Note: allowed minimum 3 working days to clear the cheque.  
  4. By T/T Transfer:
    Payee: Maxbal ( Australia) Pty Ltd
    Bank: Australian and New Zealand Banking Group Ltd
    19 Hunter Street, Hornsby, NSW 2077, Australia
    A/C: 012 306 1104 78865